Import and Wholesale Dealer ERP Software

Importers, distributors, and wholesale businesses often grow faster than their internal systems. At the beginning, a business may manage stock in Excel, record dealer dues in a paper khata, receive orders by phone, prepare challans manually, and depend on sales representatives to report collections at the end of the day.

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Import and Wholesale Dealer ERP Software:

What Is Import and Wholesale Dealer ERP Software?

Importers, distributors, and wholesale businesses often grow faster than their internal systems.

At the beginning, a business may manage stock in Excel, record dealer dues in a paper khata, receive orders by phone, prepare challans manually, and depend on sales representatives to report collections at the end of the day.

This process may work when the business has a small number of products and dealers. However, it becomes difficult to control when the company starts managing multiple warehouses, hundreds of products, several sales representatives, dealer credit limits, imported shipments, partial payments, returns, and outstanding dues.

DealerOS BD is designed to bring these operations into one connected system.

It is an import and wholesale dealer ERP platform built around the way distribution businesses operate in Bangladesh. It combines a web-based administration platform with a mobile application for field sales representatives.

The system is designed to manage the complete business cycle:

Import or purchase → stock entry → dealer order → warehouse confirmation → delivery challan → dealer due → payment collection → profit reporting

Instead of maintaining separate Excel files, paper records, WhatsApp messages, and phone-call notes, DealerOS BD gives the owner, office team, warehouse, accounts department, and field sales team access to the same business information.

What Is DealerOS BD?

DealerOS BD is an enterprise resource planning system for importers, wholesalers, distributors, and dealer-based businesses. It acts as a central operating system for the company. The platform can organise:

Products and warehouse stock
Dealer information
Sales representative assignments
Dealer orders
Credit limits
Delivery challans
Import and landed-cost calculations
Dealer dues
Payment collections
Returns and damaged goods
Profit margins
Area-wise sales
Sales representative performance
Business reports

The product demonstration includes a web administration platform, an Android or iOS sales representative experience, and an interactive user-flow section. The web platform is primarily designed for business owners, office staff, accounts teams, and warehouse employees. The mobile application is designed for sales representatives working in shops, markets, dealer locations, and distribution areas.

Why Wholesale Businesses Need a Central ERP System?

Wholesale businesses usually handle several connected transactions.

A product is purchased locally or imported. It is received into a warehouse. A dealer places an order. The warehouse confirms the stock. A challan is prepared. The dealer receives the goods. The invoice value is added to the dealer’s due balance. A sales representative later collects a partial or full payment.

When each part is handled in a different file or notebook, mistakes become more likely.

The stock sheet may show products that have already been reserved for another order. A sales representative may accept an order from a dealer who has crossed the credit limit. A payment may be collected but not entered into the ledger immediately. A returned product may be credited manually without adjusting stock.

DealerOS BD is designed to connect these activities.

When one department updates a transaction, the related information can become visible to other authorised users.

For example, when a sales representative submits an order, the warehouse can see it. When a challan is issued, the dealer ledger can be updated. When a payment is collected, the owner can see the collection on the dashboard.

The DealerOS BD Web Platform in Details:

The web platform is the main control centre for the business. It provides a structured administration interface where owners and employees can monitor operations, create records, review transactions, and generate reports. The demo groups the web platform into four main business areas:

Operations

This includes the dashboard, products, stock, dealers, sales orders, and delivery challans.

Money

This includes import costing, dealer due ledgers, and payment collections.

Business insight

This includes sales reports, profit margins, area performance, and product performance.

Control and adjustment

This includes product returns, damaged goods, stock corrections, and supplier claims.

Key Benefits of DealerOS BD:

Business Dashboard:

The dashboard gives the owner a summary of current business performance. Instead of opening several files, the owner can review important numbers from one screen. The dashboard can display information such as:

Today’s sales
Total dealer dues
Overdue balances
Current stock value
Number of products or SKUs
Low-stock alerts
Recent sales orders
Order statuses
Area-wise sales performance

The purpose of the dashboard is to help the owner understand what is happening without waiting for verbal updates from each department. A business owner can quickly see whether sales are increasing, which dealers owe the most money, which products need to be reordered, and which orders are waiting for challans or delivery.

Products and Multi-Warehouse Stock:

DealerOS BD includes a product and stock-management module. Each product can have information such as:

Product name
SKU
Product category
Import or purchase source
Quantity by warehouse
Minimum stock level
Landed cost
Wholesale price
Profit margin
Stock status

The demo shows stock divided between a main warehouse and a regional depot. This is important for distributors operating from more than one location. Instead of seeing only the company’s total stock, users can see the quantity available in each warehouse. For example, a product may have enough total stock across the company but very little stock in the Chattogram depot. DealerOS BD can highlight that location-specific shortage.

This helps the business decide whether to transfer stock, reorder products, or restrict new orders from a specific area.

Automatic Low-Stock Alerts:

Wholesale businesses can lose sales when popular products run out unexpectedly. DealerOS BD allows a minimum quantity to be set for each product and warehouse. When stock falls below that level, the system can flag the product as:

Watch
Low stock
Reorder now
Healthy

This provides an early warning before the stock reaches zero.

A business could also connect these alerts to daily notifications through channels such as SMS or WhatsApp, depending on the final implementation. Low-stock monitoring is especially valuable before seasonal demand periods such as Eid, Ramadan, school openings, winter campaigns, or major promotional events.

Dealer Database:

The dealer database stores the commercial relationship between the distributor and each dealer. A dealer record can include:

Business name
Owner or contact person
Phone number
Address
Sales area
Assigned sales representative
Credit limit
Current outstanding balance
Percentage of credit limit used
Payment standing
Last order date

This creates a complete dealer profile. Instead of asking the accounts department for a dealer’s balance, a salesperson or authorised employee can see the current due directly from the system. The dealer database also helps the company organise dealers by territory and assign responsibility to the correct sales representative.

Dealer Credit Limits:

Credit control is one of the most important parts of a wholesale business. Many dealers receive goods on credit and pay through several partial collections. Without a clear credit-control process, the company may continue supplying products to dealers who already owe a large amount. DealerOS BD allows the business to set a credit limit for each dealer.

Before accepting a new order, the system can compare:

Current due
New order value
Approved credit limit
Remaining credit availability

When a dealer approaches or exceeds the limit, the system can show a warning or require approval from the owner. A dealer with a serious overdue balance may be placed on order hold until a payment is received. This creates a consistent credit policy instead of depending only on verbal decisions.

Sales Order Management:

Dealer orders may come from several sources. A dealer may call the office, send a message to a sales representative, place an order during a field visit, or eventually use a dealer portal. DealerOS BD brings these orders into one sales pipeline. Each sales order can contain:

Order number
Dealer name
Assigned sales representative
Order source
Product list
Quantity
Wholesale rate
Total amount
Order date
Current order status

An order can move through stages such as: Order placed → stock confirmed → challan pending → delivery → payment

This makes it easier to identify delays. The office can see which orders are waiting for stock confirmation. The warehouse can see which orders need packing. The accounts team can see which delivered orders created a new dealer balance.

Warehouse Stock Confirmation:

An order should not be promised to a dealer until the stock has been confirmed. DealerOS BD allows the warehouse to check availability before reserving products. This can prevent the same stock from being promised to two different dealers. When the primary warehouse does not have enough stock, the system can show stock available in another warehouse or depot. The warehouse team can then arrange a transfer, approve a partial quantity, or inform the sales team about the shortage. This reduces the number of phone calls between the sales representative, office, and warehouse.

Automatic Delivery Challan Generation:

Once an order is confirmed, DealerOS BD can turn it into a delivery challan. The challan can include:

Company name and address
Challan number
Date
Sales order reference
Dealer name and delivery address
Warehouse
Vehicle information
Sales representative
Product descriptions
Carton quantities
Piece quantities
Rates
Total value
Previous dealer due
Signature sections

The document can be printed or prepared as a PDF. It can also be formatted with English and Bengali information, which is helpful for local warehouse and delivery operations. Because the challan is generated from the approved sales order, employees do not need to type the product list again. This reduces duplicate work and helps prevent quantity or pricing mistakes.

Purchase and Import Costing:

Import businesses need to know more than the supplier’s invoice price. The true cost of a product may include:

Supplier invoice value
Customs duty
Value-added tax
Advance income tax
Freight charges
Clearing and forwarding charges
Port expenses
Transportation
Insurance
Other landing expenses

DealerOS BD is designed to combine these expenses and calculate the landed cost of each product. For example: Invoice cost + customs duty + VAT and AIT + freight and C&F = total landed cost. The total cost can then be allocated across the products in the imported lot.

This gives the business a more accurate landed cost per unit. Without proper landed costing, a wholesaler may set a selling price based only on the supplier invoice and unknowingly reduce the actual profit margin.

Product-Level Profit Margin:

Once the landed cost is available, DealerOS BD can compare it with the wholesale selling price. The system can calculate:

Landed cost per product
Wholesale selling price
Profit amount per unit
Profit-margin percentage
Total revenue
Total profit by product

This helps the company understand which products generate healthy margins and which products need price adjustments. A product with high sales volume may not always be the most profitable. Another product with lower volume may generate a stronger percentage margin. The reports allow the owner to evaluate both sales and profitability.

Digital Dealer Due Ledger:

The due-ledger module works like a digital khata.

Every debit and credit is recorded with a running balance.

A dealer’s ledger can include:

Opening balance
Challan debits
Cash payments
bKash payments
Nagad payments
Bank transfers
Cheque payments
Return credits
Adjustment entries
Current balance

When a challan is issued, the order value can be added to the dealer’s balance.

When a payment is recorded, the balance can be reduced.

When products are returned and approved, the relevant amount can be credited.

This creates a transaction history that can be checked by the owner, accounts team, and authorised sales representatives.

Due Aging:

Not all outstanding balances carry the same risk.

A recent balance may be part of the dealer’s normal credit cycle. A balance that has remained unpaid for several months requires more attention.

DealerOS BD can divide dues into aging groups such as:

0–30 days
31–60 days
More than 60 days

This allows the owner to identify older balances.

The system can also show:

Total due by dealer
Total due by area
Due assigned to each sales representative
Average collection period
Dealers requiring follow-up
Dealers whose new orders should be held

Aging information helps the company prioritise collection activity.

Payment Collection Management:

Sales representatives often collect payments while visiting dealers.

DealerOS BD allows these collections to be recorded directly through the mobile application.

Supported collection methods may include:

Cash
bKash
Nagad
Bank transfer
Cheque

The representative can enter the amount, select the payment method, add a transaction reference, and attach a photo of the receipt or supporting document.

After submission, the collection can be shown to the office or owner for verification.

The dealer ledger can then be updated with the payment.

A payment receipt can also be sent to the dealer by SMS, depending on the final integration.

This creates a clearer record than reporting the day’s collection through a phone call or handwritten note.

Reports and Profit Analysis:

DealerOS BD includes reporting features for sales, products, areas, margins, and field performance.

Reports can show:

Product-wise sales
Product-wise revenue
Product-wise profit
Margin percentage
Area-wise sales
Sales representative performance
Dealer-wise dues
Collection performance
Warehouse stock value
Fast-moving products
Slow-moving products
Monthly targets

The area-wise report helps the owner understand where the business is growing.

For example, sales in Dhaka North can be compared with Chattogram, Dhaka South, Sylhet, Khulna, or Mymensingh.

The business can then adjust sales targets, marketing activity, stock allocation, and sales-representative coverage.

Returns and Damaged Goods:

Product returns and damaged goods can affect stock, dealer balances, supplier relationships, and company profit.

DealerOS BD provides a structured return and damage log.

A return record can include:

Return reference
Date
Dealer or warehouse source
Product
Quantity
Reason
Credit value
Required action

Reasons may include:

Dead on arrival
Charging fault
Broken in transit
Damaged packaging
Defective battery
Incorrect product
Supplier manufacturing issue

The system can record whether the product was:

Credited to the dealer ledger
Written off
Returned to stock
Sent for repair
Submitted as a supplier claim

Over time, this information can help the business measure defect rates by product or supplier.

That data may also help during future supplier negotiations.

The DealerOS BD Sales Representative App:

The mobile application is designed for field sales representatives.

A representative can use the app while visiting dealer shops, travelling through sales areas, collecting payments, and creating orders.

The app includes four main working areas:

Home
Order
Collect
Dealers

Mobile Home Screen:

The home screen can display:

Monthly sales target
Target achievement percentage
Total due in the assigned area
Today’s dealer route
Scheduled visits
Collection tasks
Delivery tasks
Warehouse-stock alerts

This gives the representative a clear plan for the day.

Instead of calling the office for every detail, the representative can see which dealers need visits, who has outstanding dues, and what stock is available.

Creating an Order at the Dealer’s Shop:

The representative can select a dealer, add products, adjust quantities, and review the total order value directly from the mobile app.

Before submission, the app can check:

Current dealer due
Credit limit
Available credit
Product stock
Warehouse availability

This allows the representative to identify a credit or stock issue while still standing in the dealer’s shop.

The order can then be submitted to the warehouse or office.

Collecting Payments from the Field:

The collection screen shows the dealer’s current due and allows the representative to enter the amount received.

The representative can choose the payment method, attach proof, and submit the collection.

After the collection is recorded:

The remaining balance can be calculated
The office can see the transaction
The ledger can be updated
The dealer can receive a receipt
The owner can verify the collection

This creates faster communication between the field and office teams.

Dealer List and Due Visibility:

The mobile app gives each representative access to assigned dealers.

The list can show:

Dealer name
Location
Last order
Current due
Payment status

Seeing the due before entering the dealer’s shop gives the representative a stronger position for collection discussions.

Routes, Visits and Sales Targets:

DealerOS BD can organise field activity by sales area.

The app can support:

Daily visit routes
Dealer visit logs
Assigned territories
Sales targets
Collection targets
Target achievement
Follow-up tasks

This gives the company better visibility into field activity.

The objective is not simply to track representatives. It is to provide them with the information required to sell and collect more effectively.

Offline-Tolerant Operation:

Mobile internet may not always be reliable in markets, warehouses, or regional sales areas.

The DealerOS BD concept includes offline-tolerant operation.

An order can be prepared on the phone and queued when the connection is weak. It can then sync when internet access returns.

The exact offline capability will depend on the final technical implementation, but the demo clearly positions network reliability as an important local requirement.

Frequently Asked Questions

What is DealerOS BD?

DealerOS BD is an import and wholesale dealer ERP software designed for importers, wholesalers, distributors, and dealer-based businesses. It helps manage products, warehouse stock, dealer orders, credit limits, delivery challans, payments, due ledgers, returns, reports, and field sales activities from one centralized platform.

What business problems does DealerOS BD solve?

DealerOS BD helps reduce manual stock tracking, paper-based khata records, scattered Excel files, delayed payment updates, unclear dealer dues, credit-limit mistakes, stock confusion, and slow communication between sales, warehouse, accounts, and management teams.

Can DealerOS BD manage multiple warehouses and stock alerts?

Yes. DealerOS BD can manage product stock across multiple warehouses or depots. It also supports minimum stock levels and low-stock alerts, helping businesses identify healthy stock, watch items, low-stock products, and products that need reordering.

How does DealerOS BD manage sales orders and delivery challans?

DealerOS BD organizes dealer orders in one system with product details, quantity, wholesale rate, order value, assigned sales representative, and order status. Once an order is confirmed, the system can generate a delivery challan with dealer details, warehouse information, product quantity, rates, vehicle details, previous due, and signature sections.

Does DealerOS BD include a dealer due ledger?

Yes. DealerOS BD includes a digital dealer due ledger that records sales, payments, returns, adjustments, debits, credits, and running balances. This helps owners, accounts teams, and authorized sales representatives track dealer dues more clearly.

What reports are available in DealerOS BD?

DealerOS BD provides useful reports such as product-wise sales, revenue, profit, area-wise sales, dealer-wise dues, payment collection performance, warehouse stock value, fast-moving products, slow-moving products, and sales representative performance.

Who should use DealerOS BD?

DealerOS BD is ideal for import businesses, wholesale companies, distributors, FMCG suppliers, electronics wholesalers, spare parts suppliers, and businesses that manage dealers, sales representatives, warehouses, and credit-based sales.

How does DealerOS BD help manage wholesale operations?

DealerOS BD connects the complete wholesale workflow, including import or purchase, stock entry, dealer order, warehouse confirmation, delivery challan, dealer due, payment collection, return management, and profit reporting. This gives business owners better control, accuracy, and visibility.

Can DealerOS BD manage dealer information and credit limits?

Yes. DealerOS BD includes a dealer database where businesses can store dealer details, address, sales area, assigned sales representative, credit limit, outstanding balance, payment status, and last order details. The system can also compare current due, new order value, and available credit before approving orders.

Does DealerOS BD support import costing and profit calculation?

Yes. DealerOS BD can calculate landed cost by combining supplier invoice value, customs duty, VAT, AIT, freight, C&F charges, port expenses, transportation, insurance, and other import-related expenses. It can also compare landed cost with selling price to calculate product-wise profit and margin.

Can sales representatives use DealerOS BD from mobile?

Yes. DealerOS BD includes a mobile app experience for field sales representatives. Sales reps can create orders, record payment collections, view assigned dealers, check dues, follow routes, manage visits, and track sales targets. They can also submit payment details with method, reference, and proof for verification.

Why should a business choose DealerOS BD?

A business should choose DealerOS BD if it wants to replace manual records with a centralized ERP system, control dealer credit, manage stock accurately, track dues and payments, improve field sales activity, and make better business decisions using organized reports.